399db Terms & Conditions

The following Terms & Conditions apply to the use of 399db's website, mobile platform, and related services. These Terms & Conditions constitute a legally binding agreement between 399db and the member.

By registering, logging in, or using any service on 399db, you voluntarily agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

• 399db reserves the right to update these Terms & Conditions at any time without prior notice.
• Updated terms take effect immediately upon publication on the website.
• It is the member's responsibility to check this page regularly for updates.
• These terms as provided in Bangla shall be considered the final and binding version.
• These Terms & Conditions should be read alongside 399db's Privacy Policy and Responsible Gaming Policy.

399db's services are for adults only. We take a firm stance against underage gaming. Every member must confirm that they meet the eligibility criteria below.

• Members must be at least 18 years of age.
• All information provided during registration must be truthful and accurate.
• Members must be of sound mind and participating entirely of their own free will.
• If 399db suspects a member is underage, the account will be suspended immediately.
• A copy of your national ID or passport may be required for age verification.

Each individual may hold only one account on 399db. Creating multiple accounts is strictly prohibited and will be treated as system abuse. You are solely responsible for maintaining the security of your account.

When creating an account, you must provide your correct name, mobile number, and all other required details. Accounts created with false information may be terminated at any time, and any balance held will not be refunded.

• Only one account per person is permitted.
• Keep your account password secure and do not share it with anyone.
• Transferring or selling your account to a third party is prohibited.
• Report any login issues or suspicious activity to support immediately.
• Inactive accounts (no transactions for 12 months) may be suspended automatically.
• Withdrawals will not be available until KYC verification is completed.

399db supports Bangladesh's most popular payment methods — bKash, Nagad, and Rocket. Both deposits and withdrawals are secure and fast. Please follow the transaction rules outlined below.

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 1,000.
• Withdrawals can only be made to your registered payment account.
• The source of deposits and the destination of withdrawals must be the same.
• Members who have completed KYC verification will enjoy faster withdrawals.
• 399db reserves the right to initiate a verification process for any suspicious transactions.
• Withdrawal processing typically takes 15–30 minutes, but may take up to 24 hours if verification is required.

399db's bonus and promotion offers are designed exclusively for our members. Each bonus comes with specific wagering requirements and an expiry period. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is available to new members one time only.
• To withdraw bonus funds, you must wager 20–30 times the bonus amount.
• Multiple bonuses cannot be used at the same time.
• Winnings from bonuses may be withdrawn up to a specified limit.
• Expired bonus offers are cancelled automatically.
• 399db reserves the right to suspend any account found to have misused bonuses.
• Cashback offers apply only to bets placed from the main balance.

All games at 399db are powered by top-tier RNG (Random Number Generator) technology, ensuring every game result is completely random and unbiased — no one can predetermine an outcome.

Under 399db's Terms & Conditions, 399db reserves the right to void any bet affected by a technical error during gameplay. If you have concerns about a game result, please raise a complaint with support within 24 hours.

• If your internet connection drops during a game, your bet will remain in place.
• If a game is interrupted due to a technical issue, 399db will investigate and make a final decision.
• Game logs and records are stored on 399db's servers and serve as the final source of truth.
• Using multiple devices within a single game session is not permitted.
• If you have any questions about a game result, please notify support within 48 hours.

399db is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in permanent account closure.

• Abusing the bonus system by creating multiple accounts.
• Using fraudulent software, bots, or automated tools.
• Money laundering or transacting with illegal funds.
• Attempting to gain unauthorized access to another member's account.
• Attempting to carry out a cyberattack on 399db's servers or systems.
• Operating an account under a false identity.
• Engaging in fraudulent behavior or harassment toward other members.

399db takes the privacy of your personal information very seriously. We use SSL encryption technology to keep your data secure. Your information is never shared with third parties unless required by law.

• Personal information is collected solely for the purpose of providing services.
• Your information is never sold to advertisers or third parties.
• 399db may be required to provide information to authorities when legally obligated to do so.
• For more details, visit our Privacy Policy Read.

Members may close their account at any time by contacting the support team. Similarly, 399db reserves the right to suspend or permanently close an account in the event of a rule violation.

• Please complete any pending withdrawals before closing your account.
• Balances on accounts closed due to rule violations may not be refunded.
• Any remaining balance in a voluntarily closed account will be returned to the registered payment account.
• Appeals regarding suspended accounts can be submitted to support.

399db reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Continuing to use the platform after any changes constitutes acceptance of the updated terms.

• Notice of changes will be published on the website.
• For major changes, you may be notified via your registered mobile number or an in-app notification.
• The date of the last update will be displayed at the top of this page.
• If you do not agree to the updated terms, you may request to close your account.